Privacy Policy
Last Updated: November 1, 2026
At Obsidian Mission Critical, Inc. ("Obsidian," "we," "our," or "us"), we respect your privacy and recognize the importance of protecting the information entrusted to us. This Privacy Policy explains how we collect, use, share, and safeguard information through our website.
1. Information We Collect
We may collect personal and business information that you voluntarily provide when contacting us or submitting an inquiry, including:
Name, email address, and phone number
Company name and professional role
Facility or campus information
Service requirements and project details
Information included in correspondence or contact forms
Our website and hosting providers may also automatically collect technical information, including IP addresses, browser types, device information, and website activity.
2. How We Use Your Information
We use collected information to respond to inquiries, evaluate service requests, communicate with prospective customers and partners, and support our business operations.
We may also use information to maintain website functionality, improve security, and comply with applicable legal obligations.
We do not sell personal information submitted through our website.
3. Information Sharing and Disclosure
We may share information with trusted service providers who assist with website hosting, communications, and business operations, subject to appropriate confidentiality and security requirements.
Information may also be disclosed when required by applicable law, to protect our legal rights, or in connection with a business transaction.
We do not share confidential facility or customer information for unrelated promotional purposes without appropriate authorization.
4. Cookies and Tracking Technologies
Our website is hosted by Squarespace, which uses cookies and similar technologies to support essential website functions and security.
Depending on the features enabled, additional technologies may be used to understand website traffic and improve performance.
Visitors may be able to manage certain cookies through browser settings or available website privacy controls. Disabling cookies may affect some website functionality.
5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
Although we take information security seriously, no electronic transmission or storage system can be guaranteed completely secure.
Please do not submit passwords, network credentials, sensitive infrastructure documentation, or confidential security information through our general website forms.
6. Your Rights and Choices
Depending on your location and applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion.
You may contact us to ask questions about your information or submit a privacy-related request.
We may request reasonable verification before processing certain requests and will respond in accordance with applicable law.
7. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our operations, website functionality, or legal requirements.
Updates will be published on this page with a revised effective date. We encourage visitors to review this policy periodically.
8. Contact Us
For questions regarding this Privacy Policy or the handling of personal information, please contact:
Obsidian Mission Critical, Inc.
Ashburn, Virginia
Website: https://www.obsidianmc.com
Contact: https://www.obsidianmc.com/contact
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